MuscleXtreme Refund policy:
Customers must return used and/or unused bottles in order to recieve a refund. This includes our money back guarantee. We will accept postage paid returns within 30 days of the date of purchase that is printed on the customers invoice (receipt), only after a return merchandise authorization has been obtained through e-mail or calling MuscleXtreme.com Bodybuilding Supplements.
We will not issue a refund if we do not receive the original used or unused product in the mail within the 30 day money back guarantee policy. This does not include postage. Postage will not be reimbursed.
Unused items must be in original packaging, and in resellable condition. A 25% re-stocking fee will be applied to unused and unopened products after receiving the delivery.
MuscleXtreme.com is not responsible for lost, stolen, or broken merchandise upon recieving by the customer. MuscleXtreme.com is not responsible for lost or stolen merchandise sent back to us either. You must consider insuring packages before returning, or purchasing. If merchandise is received broken, lost or stolen you must file for recovery of monies yourself. We can not intervene in such transaction since we are not the originator of that transaction. Therefore we can not refund the customer since the above adendum was not followed. This applies to all retail and Wholesale clients. All product Guarantees are covered if the product is defective in any way. If the seal is broken, glass bottles are broken, or if somehow the container shows signs of tampering.
We will not sell to minors under 18 years of age. Consent from a legal guardian can be obtained, but doing so voids the guarantee. These products are not meant for minors.
MuscleXtreme.com is not responsible for misuse, overuse, mixing with prescription medicine or using the product in anyway that it was not intended for. If for any reason you encounter side effects of any kind shape or form and the product still renders positive results and you feel you must discontinue said product, the product cannot be returned for a refund. Since results vary from person to person and cannot be regulated nor predicted how it will react from person to person, MuscleXtreme.com cannot and will not be responsible for each individual’s reaction to the product. We make no claims as to guaranteeing said results. Results are based on testimonials from individuals who received exceptional results and you may experience some, none or all results.
MuscleXtreme.com is not responsible for individuals who willingly participate in purchasing or following the advice of MuscleXtreme.com when that individual has knowledge of medical ailments or is highly sensitive to certain substances.
You must seek advice from a medical professional before undertaking any physical activity, and or taking any nutritional supplement. For GH-X you must get tested for at least IGF-1 levels. If the test does not show any rise or elevation in IGF-1 levels after using GH-X after 30 to 60 days we will reimburse you. You must submit your before and after lab tests with your return within 60 days. All refunds will be issued after 30 days of having recieved your return package.
INTERNATIONAL SHIPPING WARNING:
Please be advised that we fill out all customs forms, but are not responsible for what is or isn’t legal in your respective country. Also we are not responsible for what customs agents do with your shipment. So far we have had little to some problems. If we do receive back your shipment for whatever reason, we will refund you the cost of the product only minus 25% for restocking fees.
If we do not receive it back or was not insured we cannot refund you the cost.